JOB TITLE: FRONT OFFICE EXECUTIVE About This Job: Q-Sourcing Limited trading as Q-Sourcing Servtec is a manpower management solutions firm operating in the East African Region in the countries of Uganda, Kenya, Tanzania, Rwanda, and South Sudan. On behalf of our client, we are looking for a competent , skilled, and experienced front office executive to work in Nairobi. Job summary : The front office executive will manage the reception area, answer and route all telephone calls, meet and greet visitors at the reception, maintain housekeeping at the front office & provide administrative support as and when required. KEY ROLES AND RESPONSIBILITIES Perform reception duties in an efficient, professional and courteous manner. Answer calls and maintain a rapid response rate according to agreed standards. Promptly, accurately, professionally and courteously assesses 100% of received calls/inquiries and directs and/or records and relays messages. Adapts at using all features of the telephone system. Log information on calls that are not answered, where required and maintain detailed and accurate records. Operate a variety of standard office machines, including a personal computer and a variety of computer software, phone, shredding machine and photocopy machine. Communicate and liaise verbally and in writing between clients /suppliers /visitors/ enquirers and relevant staff, and interpret and respond clearly and effectively to spoken requests over the phone or in person, and to verbal or written instructions. Establish and maintain effective working relationships with co-workers, supervisors and the general public. Maintain regular consistent and professional attendance, punctuality and personal appearance. Maintain customer/ supplier and employee database directs all incoming mail to appropriate offices. Receives deliveries when necessary and notifies recipients. Maintains a thorough working knowledge of and adheres to organization policies, regulations and procedures. Respects confidentiality in discussing participant/consumer, staff, and organizational matters. Maintains the log book for cheque dispatch. Maintains confidentiality of organization fiscal and personnel related information. QUALIFICATION REQUIREMENTS: Bachelor of Business Administration degree/Office Management or a related discipline. Minimum of 2-3 years working experience in front office and switchboard operations. B- And above in KCSE COMPETENCE REQUIREMENTS Switchboard operation IT competent with biasness to MS office suite How to apply : Interested and qualified applicants should submit their applications through the link below. https://qsourcingservtec.applytojob.com/apply/GmbdLNZbav/QSSKBDRCPRECEPTIONIST Note: Only shortlisted applicants will be contacted. Q-SOURCING SERVTEC IS AN EQUAL OPPORTUNITY EMPLOYER. ANY SOLICITATION WILL LEAD TO DISQUALIFICATION. Powered by JazzHR
