About this Opportunity!
We create innovative solutions for a changing workplace. We enable competitive advantage for Ericsson through an engaging physical/digital hybrid workplace experience that supports collaboration and productivity. We work in partnership with the business on value creation, sustainability, and the brand experience.
Global Workplace Operations (GWO) is accountable for the execution of Workplace Experience, the development and execution of Workplace Services, and the RE sustainability approach across Ericsson's global portfolio. It is part of the RE organization.
This role leads the CU West Africa & Morocco Real Estate Workplace Operations, reporting to the Head of Global Workplace Operations MEA.
In this role, you will own the relationship with Ericsson stakeholders for the defined locations and be responsible for meeting users' Workplace Experience needs, delivered through the inhouse team and Ericsson's outsourced Integrated Facility Management (IFM) partner. Responsibilities include stakeholder engagement, supply partner management and cost management to achieve delivery of FM & hospitality services, workplace management and sustainability objectives. You will work closely with Real Estate's Portfolio & Project Management, IT, Security, EHS and local business units.
What you will do:
Own and build strategic relationships with senior leaders and influencers across all Ericsson businesses that enhance trust.
Understand the business strategy/drivers and how RE impacts these.
Be a RE ambassador. Advocate RE strategy and principals towards business leaders.
Align workplace strategies, practices and operations with Global Real Estate strategies.
Communicate to stakeholders regarding budget forecasting, space utilization metrics, RE strategies, workplace experience, and cost saving initiatives.
Build and maintain a relationship with the IFM partner that ensures its active contribution to the role holder's tasks.
Coordinate overall finance and cost control by budgeting and ensuring financial targets are met in your region.
Close collaboration with Real Estate Portfolio & Project Management to achieve location strategies
Close collaboration with internal and external partners and present data to key stakeholders
Drive stakeholder engagement including all Portfolio & Project Management matters
You will bring!
Have a BA, BSc, MSC, or similar.
Have 5 years of workplace management experience, with both operational Facilities
Management and stakeholder management roles.
Developing effective and summarised presentations on complex topics to employees, clients, and top management.
Exhibit Change & Improvement Management Skills.
Show understanding of Real Estate Process, Models & Strategies.
In-depth knowledge of financial terms and principles and proficiency to conduct financial/business analysis.
Negotiation & Argumentation Skills
Strong leadership and management experience within multiple site/Region.
Major corporate campus facilities experience and running several projects, sites and financials within a multiple location portfolio.
Contribute to thought leadership, strategy development, and the leadership strategies.
A clear understanding of Real Estate operations and processes in all offices and business operating environments.
Demonstrate experience of developing and implementing global standards.
Exhibit strong integrity in business activities.
Exhibit Change & Improvement Leadership Skills.
English proficiency is required, French is a huge plus