Baggins is the leading software, website, and mobile app development company in East Africa, with a strong presence in the UK and the Netherlands.
Our Nairobi office serves as a vibrant hub for innovation and excellence, where we bring transformative ideas to life for businesses across the globe.
Position Overview: We are seeking a professional and dynamic Receptionist to join our Nairobi office.
As the first point of contact for clients, partners, and employees, the Receptionist plays a critical role in representing Baggins' brand and ensuring seamless operations at our front desk.
The ideal candidate will exhibit excellent communication skills, attention to detail, and a passion for providing outstanding service.
Key Responsibilities: - Greet and welcome visitors and clients with a warm, professional demeanor.
- Answer, screen, and direct incoming phone calls promptly and courteously.
- Manage the scheduling and coordination of conference rooms, ensuring meetings run smoothly and efficiently.
- Handle incoming and outgoing correspondence, including mail, courier services, and emails.
- Maintain a tidy and organized reception area, reflecting the company's high standards.
- Assist with administrative tasks such as data entry, filing, and document preparation as needed.
- Support the coordination of in-office events, team meetings, and other company functions.
- Ensure security procedures are followed, including verifying visitor credentials and managing access control.
- Provide general information about Baggins' services and connect inquiries to appropriate team members.
Requirements - High school diploma or equivalent; additional certification in Office Administration is a plus.
- Proven experience as a receptionist, front desk representative, or similar role.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and basic knowledge of office equipment.
- Strong verbal and written communication skills in English; knowledge of Swahili is advantageous.
- Exceptional organizational skills and the ability to multitask effectively.
- A professional appearance and attitude with a focus on customer satisfaction.
- Ability to work independently and as part of a team in a fast-paced environment.
Benefits - Join a leading organization at the forefront of technological innovation in East Africa.
- Collaborate with a diverse, global team in a dynamic and supportive work environment.
- Opportunities for professional growth and development.
- Competitive salary and benefits package.
If you are passionate about delivering exceptional service and thrive in a lively office environment, we invite you to apply for the Receptionist position at Baggins.
Please submit your resume and a cover letter detailing your relevant experience and why you would be an ideal fit for this role.
Baggins is an equal opportunity employer.
We celebrate diversity and are committed to creating an inclusive environment for all employees.