RESPONSIBILITIES
Serve as the primary point of contact for technical support requests and answers questions coming from the Logistics Coordinators and Log Cells in their geographic area, if needed, with support from the Energy, HVAC & Cold Chain Team Leader, and the Energy Specialist
Contribute to the Energy, HVAC & Cold Chain Team Leader, and the Log Cells by giving feedback on the functional status of the Energy conditions in projects
Assist and advise on setting up energy settings for starting or running missions regarding technical needs, human resources, training, and external contractors according to the MSF framework
Provide strategic and first-line technical support for missions/projects where local expertise is unavailable; s/he helps the projects design and maintain energy equipment installed in the supported countries in the East and Southern Africa regions
Identify, define, and propose solutions and strategies to the missions and cells that reduce the environmental footprint of the electrical installations.
Market Assessment of local/regional Distributors/Suppliers, including after-sales services
Harmonization of Energy support in the region
Analyse recurrent issues thoroughly
Provide specialized 2nd line support in the Energy domain in the region and contribute to the reflection on the impact of this 2nd line support on the 3rd line developments:
Support the Log project Team in evaluating regional external suppliers, maintenance contracts, regional purchases, and outsourced Energy services and equipment
Support the Log project Team in solving interdisciplinary technical problems affecting the optimal functionality of the Energy equipment regarding electrical or water supply, infrastructural concerns, and infection control matters, among others
Contribute to ensuring that each/most of the 2nd-line support impacts the 3rd-line developments and has proper capitalization
Ensure Energy Managers working in the region have the necessary technical support and guidance
Provide support to the Energy, HVAC, & Cold Chain Team Leader in 3rd line support tools development, such as:
Reinforce capacities by organizing Energy technical training adapted to the region where you define content and methodology
Guidelines for designing and maintaining complex Energy settings (i.e., solar systems or synchronized generators)
Follow-up and supervise outsourced projects and developments in the region, maintaining a database of external contractors and providers, giving advice on contracts between the missions under their responsibility and 3rd parties in energy matters.
Job descriptions of Mission Energy Referents, Managers and Specialists, and Energy Technicians in the region
Regional market assessment of Energy equipment
Build a network to support the Log Community in the Energy domain in the Region
Exceptionally provide specialized 1st line support in the Energy domain, in particular cases when no other solution is possible:
Support the Log project Team on the design, installation, use, maintenance, and commissioning of the energy settings (hospitals and health centers, bases and residences)
Support the Log project Team in designing, organizing, coordinating, and following up on implementing or rehabilitating complex and large Energy settings
Support the Log project Team in the functional evaluation of energy setups and propose new solutions
Support the projects in increasing the abilities and capacities of the project team in the energy domain
Improve and implement in the projects the MSF basics, protocols, tools, and techniques related to Energy solutions (design, installation, and maintenance)
Analyze the needs for maintenance in the different projects and recommend the ideal HR setup.
Follow up and ensure the reporting on the progress of the Energy activities following adequate lines of communication
Study local regulations that impact the use and safety of Energy equipment
Facilitate clarifying roles and responsibilities between technical families and users for appropriate management of Energy equipment in the countries of intervention
Evaluate in the projects the possibilities and advantages of collaboration with the other technical families: HVAC, Construction, Motorized Fleet, Telecom, Environmental Health (WatSan), Biomed, Health Facilities Management
REQUIREMENTS
Education & Experience
Engineering background or certified studies/training in energy
Minimum 5 years of experience in energy technical roles
Minimum 1 year of experience with MSF, or another INGO, in countries of intervention
Minimum 1 year experience as team manager
Training experience in technical maintenance is an asset
Relevant work experience in health structures is an asset
Relevant work experience in the East & Southern Africa region is an asset