While the Regional HR Manager East and Central Africa is to be based in one of our customer centres, mainly Tanzania, Zambia, DRC or Kenya, the role will work close with the Regional General Manager and be a member of the leadership team in the region. In addition, you will work closely with the Vice president Human Resources ensuring an alignment between global and regional initiatives. The ideal candidate must have extensive experience in creating and managing a regional HR strategy, ensuring its successful execution and adjusting accordingly to create competitive advantage.Your missionA key purpose of the role is to help strengthen leadership to make sure we have leaders who actively work with People Management in order to create short term as well as lasting results.To build high performing teams, with each person understanding own role and expectations.To maximize business performance and results by ensuring we have the right number of people we need and with the competences needed, and that gaps are closed as quickly and efficiently as possible.To ensure we have a strong pipeline of diverse internal talent performing in their current roles and capable and motivated to develop into new roles in the company.Your Main ResponsibilitiesOverall responsible for all regional sites from a people management perspective, including implementation and follow-up of policies and procedures.Translate global HR strategies to regional and local adaptations, including definition of KPIsFollow-up and track performance of HR initiatives in the regionAttract and retain the best talent to the region to meet our customer requirements and diversity standards in close collaboration with the RCoESet and drive compensation and benefit strategy including driving the regional pay adjustments and yearly performance calibrations.Proactively coach and support leadership within all aspects of people management, including safeguarding of labour relations and preventing escalation of grievances into legal matters.Build strong relationships with councils and other legal parties.Leading the analysis of regional employee feedback and data, with the aim of creating a better working environment and engaged culture.Champion a performance culture and continuous improvementClose collaboration with Global HR, HRBPs in region and the Regional Center of Excellence in Sub-Sahara to deliver winning employee experience.What competences, skills and experience will you need?Minimum 10 years' experience in broad HR roles, min. 5 of those years in a regional or comparable HR management role. HR management experience on senior level, knowledge of local HR standards, procedures and legal related topics.Master's degree in human resources management or business Administration and Behavioural ScienceFluency in English is a key requirement, mastery in French is highly desirable but not a must.What will you need to be successful in this position?Outstanding leadership and change management skills to significantly strengthen the HR teams.Great communicator, both verbally and written. Great presentation skillsAbility to build relationships and trust with internal and external stakeholders.Self-driven capability who sparks initiativesEngages others and possess excellent interaction skills.Confident in dialogues with senior managementProven experience of translating business strategies and goals into local HR strategies and plansCommercial approach to HR delivery with the ability to identify risks and opportunities.Proven experience of successfully working with councils and legal matters, as well as unions, during day-to-day operations as well as during transition and entrenchment programsContinuous improvement mindset.Experience of HR transformation initiatives including digitalizationExperience of working with SAP Success factors or other cloud-based HR systems is highly desirable.
