Relationship Officer(Thika Branch) At Springboard Capital Limited

JOB DESCRIPTION
Grow a healthy loan portfolio by developing an excellent and complete understanding of the company products and services
Develop a base for long-term sources of clients through referrals, telephone canvassing, face to face, cold calling on business owners/decision-makers, emails and networking to manage and grow the loan portfolio.
Monitor, analyze and review customer retention data and use findings to improve prospect targeting and conversion to customers.
Respond to client inquiries regarding applications for credit and credit transactions.
Generate customer feedback on loan applications.
Undertake business and home visits to validate applications.
Undertake timely valuation renewals after contract expiry.
Prepare and submit timely reports and information for decision making.

DESIRED SKILLS AND QUALIFICATION
Holder of a Bachelor's Degree in Business Related Course from a recognized institution
At least 3 years working experience in a credit-related role in the financial industry
Professional Banking qualification will be an added advantage
Proficiency in ICT with strong MS Office and internet ability
Must be living within Thika or its environs.

Key Competencies
Ability to interact effectively with all levels of Management and Stakeholders from varied backgrounds
Strong analytical thinking and financial reporting skills
Communication and interpersonal skills
Planning and organization skills