Responsibilities
People Management
Resource Allocation:Responsible for resource allocation of staff to projects, ensuring project teams have the right mix of skill levels needed for success, including managing staff leave and backups.
Professional Development:Help team members achieve their full potential, by creating, monitoring, and supporting professional development plans, including skills assessments. Onboard new team members.
Performance management:Conduct performance reviews, provide feedback to staff, and link development needs with resources for professional development.
Financial oversight:Provide oversight for financial performance of projects.
Project Leadership
Lead selected projects end-to-end. Projects include CATI, CAPI, Web, and SMS projects for international development, social sector, and commercial projects. Responsibilities include:
Ensuring timely and on-budget completion of deliverables aligned to the scope of work
Project management, including overseeing technical staff, managing data collection subcontractors, client communication, and managing financials, schedule, quality, and risk
Client communication, engagement, and feedback
Conduct and oversee staff with technical tasks, including questionnaire development, training, data collection, quality control, data management, and reporting.
Internal Initiatives
Lead cross-cutting initiatives to enhance GeoPoll's capabilities, quality, and efficiency, such as identifying opportunities for automation of tasks or operation or enhancing technical quality of work. Identify these cross-cutting initiatives, develop plans, oversee initiatives, roll out initiatives, monitor, and refine.
Project and Proposal Support
Provide technical support to project teams as needed, particularly regarding questionnaire development, training, data collection, quality control, data, and reporting.
Support GeoPoll's business development team by providing technical inputs into selected proposals.
Qualifications
Bachelor's degree in the social sciences or similar field is required. An advanced degree is preferable.
Minimum ten (10) years' experience in survey research roles, with a minimum of 2 years' experience serving in a people management role.
People management: Demonstrated experience serving as an administrative supervisor, including coaching, mentoring, providing feedback, problem solving, and actively supporting professional development.
Project management: Demonstrated experience managing survey research projects, including overseeing technical staff, managing data collection subcontractors, client communication, and managing financials, schedule, quality, and risk.
Technical skills: Experience with all tasks in the survey lifecycle, including questionnaire development, training, data collection, quality control, data management, data analysis, and reporting. A successful candidate will be familiar with all of these tasks, and have expertise in several of these tasks.
Excellent advanced problem-solving skills, organizational and communication abilities.
Ability to work collaboratively in a fast-paced, multicultural environment.
Demonstrated commitment to GeoPoll's core values of Respect, Problem Solving, Being Customer Oriented, Honesty & Integrity, Being Team Players, and Seeking Continuous Improvement