Restaurant Supervisor At Africa Management Solutions Limited (Amsol)

Our client is seeking a dynamic and experienced Restaurant Supervisor to lead our team and uphold our high standards of service and quality.
Key Responsibilities:
Oversee daily restaurant operations, ensuring smooth and efficient service.
Supervise and motivate staff, including servers, hosts, and kitchen personnel, to achieve performance goals.
Handle customer inquiries, complaints, and feedback to ensure satisfaction.
Maintain cleanliness and organization of the restaurant according to health and safety regulations.
Monitor inventory levels and coordinate with suppliers to ensure adequate stock of food, beverages, and supplies.
Conduct staff training, scheduling, and performance evaluations.
Assist in planning and executing special events or promotions.
Ensure adherence to company policies, procedures, and standards.
Collaborate with management to improve operational efficiency and enhance the guest experience.

Qualifications:
Proven experience as a Restaurant Supervisor or in a similar role.
Strong leadership and interpersonal skills.
Excellent problem-solving and decision-making abilities.
Familiarity with point-of-sale (POS) systems and basic financial reporting.
Exceptional communication skills and a customer-centric mindset.
Ability to work in a fast-paced environment and adapt to changing demands.
Flexibility to work evenings, weekends, and holidays.