Job Description:
Visit potential/existing customers to demonstrate all the services and products offered by the Company.
Communicate effectively to customers, giving precise solutions and present quotations in a most articulate manner.
Up sell, cross sell, identify and develop new business from existing customers to increase the service range within the region.
Close sales and convince clients why services offered by the Company are superior and beneficial than what competition offers.
Mediate the price increase process with the clients.
Undertake debt collection and maintain your customers within agreed credit terms.
Meet the desired and agreed sales target on monthly basis.
Maintain and manage a healthy sales pipeline and meet the calls per day target.
Take charge of the improvement and achievement of agreed client retention rate by building
and maintaining strong professional client relationships aimed at retaining existing clients.
Carry out account management for allocated customers in line with procedure and best practice.
Monitor the day-to-day commercial performance of each account within your territory.
Support the tendering teams with customer surveying and quotation process.
Actively support the conversion of sales leads.
Partake in and support marketing activities in line with strategy.
Create and maintain a customer database by keeping complete records of all activities regarding customer visits, complaints.
Daily liaison with other members of the service teams to provide information and ensure that customers receive excellent customer service.
Note and advice management on market intelligence including activity by competitors to ensure company services and products remain readily available and preferred by customers.
REQUIREMENTS
Bachelor's degree or Diploma in Business Management/Business Administration.
2 to 3 years' experience in sales, preferably in the service industry such as Insurance,
Banking, Real estate or Fumigation/hygiene industry.
Aggressive and result oriented with good communication skills.
Sales experience in a B2B set up.
Valid driving license with at least 3 years' experience.
Ability to drive in the above mentioned regions and their environs.