Sales Target Achievement:
Actively promote and sell vehicles to meet and exceed monthly and annual sales targets.
Identify prospective customers through networking, referrals, and lead generation.
Drive customer engagement from initial contact to sale completion.
Customer Relationship Management:
Build and maintain strong relationships with existing and potential customers.
Provide exceptional customer service and ensure satisfaction throughout the purchasing process.
Address and resolve customer concerns, ensuring a seamless buying experience.
Product Knowledge:
Maintain up-to-date knowledge of the Client's products, including features, benefits, and technical specifications.
Stay informed on industry trends, competitor offerings, and market conditions.
Sales Process:
Conduct detailed needs analysis with customers to recommend suitable vehicles.
Present and demonstrate vehicles to customers, providing test drives and answering questions.
Negotiate prices, close sales, and manage the final paperwork for vehicle purchase and financing.
Market Expansion:
Engage in proactive sales initiatives, such as attending events, roadshows, and exhibitions, to increase brand visibility.
Actively seek new sales opportunities in the assigned region.
Administrative Duties:
Maintain accurate records of customer interactions, sales activities, and transactions.
Submit regular reports on sales progress and pipeline management to management.
Ensure all sales documentation is completed in a timely and accurate manner.
Team Collaboration:
Collaborate with other departments within the organization, including the service and parts teams, to ensure customer needs are met.
Participate in team meetings and training sessions as required.
Qualifications:
Education:A minimum of a high school diploma; a diploma or degree in Sales, Marketing, or Business Administration is a plus.
Experience:A minimum of 2 years of experience in automotive sales, retail sales, or a related field. Prior experience in the motor industry is highly desirable.
Skills:
Excellent communication and negotiation skills.
Strong customer service orientation.
Ability to work independently and as part of a team.
Good organizational and time-management skills.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).