Sales Team Management
Supervise, mentor, and motivate the sales team to achieve individual and collective sales targets.
Conduct regular performance reviews and provide guidance to improve team performance.
Ensure timely reporting on sales performance and forecasts.
Sales Strategy Development and Execution
Develop, implement, and monitor effective sales plans and strategies to achieve revenue targets.
Analyze market trends, competitor activities, and customer feedback to adapt sales strategies.
Identify and pursue new sales opportunities to increase market penetration and grow the customer base.
Customer Relationship Management
Build and maintain strong relationships with key customers to ensure satisfaction and long-term partnerships.
Resolve customer issues and complaints promptly to ensure customer retention.
Market Research and Analysis
Conduct market research to identify emerging market trends and business opportunities.
Provide insights on market dynamics to inform the sales approach and improve competitiveness.
Revenue and Sales Forecasting
Monitor sales progress and adjust tactics to ensure revenue goals are met.
Prepare regular sales forecasts and reports to the management team.
Collaboration with Other Departments
Work closely with the marketing team to align sales activities with promotional efforts.
Coordinate with the operations department to ensure timely product delivery to clients.
Training and Development
Identify the training needs of the sales team and facilitate regular training sessions to improve product knowledge, customer service, and sales techniques.
KEY REQUIREMENT SKILLS AND QUALIFICATION
Degree in Sales and Marketing or a Business-related course.
4+ years of experience in FMCG sales, with a proven track record of meeting and exceeding sales targets.
Strong leadership skills with the ability to motivate and manage a team effectively.
Excellent understanding of FMCG sales dynamics, market trends, and customer relationship management.
Ability to work under pressure and meet tight deadlines.