Job Description Reporting to the Cluster Director of Sales, responsibilities and essential job functions include but are not limited to the following: Exceed personal sales goals, monthly, quarterly, annually, through account development and maintenance, regular sales calls, entertainment and sales trips/tradeshows in the Leisure segment Support goals, objectives, and philosophies of Fairmont Hotels and Resorts and Accor Hotels.
Develop lead sources through prospecting, solicitation, referrals, trace files, and cold calls.
Conducts site inspections with prospective and existing clients.
Develops and implements new sales strategies, tactics and action plans for account base.
Coordinate and financially manage sales trips, including reports or activity pertaining to the specific market.
Maintain active membership in industry related organizations and associations pertaining to the specific market.
Assist other sales and catering managers and refer group and catering leads and other sources of business for hotel through active solicitation of account base Attend Sales Meetings, office events, and hotel-sponsored functions.
Prepare for and attends daily sales meetings, weekly sales & marketing meeting and other meetings as necessary.
Responsible to submit weekly sales report to the Director of Sales.
Maintain and update current account information in Opera and hard files.
Involvement in industry Functions and/or trade shows, FAM visits and Industry Events.
Support and perform to Fairmont Hotels and Resorts, Company Sales and Marketing Standards.
Assist with any other duties as requested by supervisors and management.
Qualifications Bachelor's degree and/or Hotel Management degree preferred.
Minimum of 5 years' experience in 5 star hotel sales.
Additional experience in the hospitality industry an asset.
Good understanding of luxury market.
Possess or attain affiliation with leading industry Association within three years of hire/taking position.
Ability to travel on regular basis and work flexible hours and days.
Knowledge of Opera, Microsoft Word, Microsoft Outlook Additional Information Your team and working environment: Fairmont The Norfolk Hotel has played a leading role in Kenya's colorful history, and continues to be Nairobi's finest and best-known luxury hotel.
The town and later the modern city of Nairobi grew up around Fairmont The Norfolk hotel, which boasts 170 guest rooms and suites, and still has its own private tropical gardens.
The hotel is still the traditional starting point for safaris and the Lord Delamere Terrace is modern Nairobi's most famous meeting place, where drinks and light meals are served continuously from morning until midnight.
Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.