REQUIREMENTS FOR APPOINTMENT
For appointment to this grade, an officer must have:
Served in the grade of Legal Officer I or in a relevant and comparable position for a minimum period of three (3) years;
A Bachelor's of Laws (LLB) from a recognized institution;
Been admitted as an Advocate of High Court of Kenya;
Have demonstrable litigation experience of at least Six (6) years in the areas of constitutional, human rights, criminal, family and succession law;
Attended a Senior Management course in a recognized institution;
Been a member of a relevant Professional Body;
Met the requirements of Chapter six (6) of the Constitution of Kenya, 2010;
Computer Skills; and
Shown merit and ability as reflected in work performance and results.
DUTIES AND RESPONSIBILITIES
An officer at this level may be deployed in either of the following functional areas: Legal, Complaints and Investigations or Redress.
Legal services division
At the Legal Services Division, an officer will be responsible for the following duties and responsibilities:
Conducting litigation and other court proceedings;
Developing legal advisories, briefs and opinions;
Formulating and implementing policies and strategies on legal and advisory services for the Commission;
Formulating, reviewing and following-up of contracts, agreements, memorandums of understanding and other related documents; and
Instituting inquiries on various emerging topical issues.
Complaints and Investigations
At the Complaints and Investigations Division, an officer will be responsible for the following duties and responsibilities:
Processing complaints on violations of principles of equality and freedom from discrimination;
Investigating violations of the principle of equality and freedom from discrimination and making recommendations for the improvement of the functioning of the institutions concerned;
Facilitating and handling the referral mechanism of complaints to respective bodies and organizations;
Conducting regional visits and investigations of any violations of equality and discrimination; and Developing and maintaining data base, files and records on complaints and investigations.
Redress Division
At the Redress Division, an officer will be responsible for the following duties and responsibilities:
Facilitating and conducting negotiation, mediation and reconciliations in appropriate circumstances;
Conducting Alternative Dispute Resolution (ADR) in appropriate circumstances;
Surveying existing formal and informal in-country Grievance Redress Mechanism System (GRMS) in matters related to special interest groups (SIGs);
Working with relevant public and private sector institutions, civil society and Non-Governmental Organizations to design and implement formal/institutionalized GRMS to ensure complaints ad grievances are addressed efficiently and effectively;
Conducting needs assessment to determine the GRM's scope and scale and identify resource gaps;
Development of standard operating procedures and flow charts that codify how grievances will be redressed for all stages of the process in the various SIG's programmes;
Engagement and training of communities on how to undertake grievance redress activities;
Developing and publicizing SIGs programmes grievance redress policies and guidelines defining the scope of grievance and types of grievances addressed; setting out user-friendly procedure for lodging grievances; outlining a grievance redress structure; describing performance standards; and spelling out internal review mechanisms;
Issuing and publicizing grievance redress policy; and
Developing and undertaking training programmes and public education on how to handle grievances including information about interacting with beneficiaries about grievances, internal policies and procedures in relation to grievance redress.