Duties and responsibilities will entail:Participate in the development and implementation of policies, standards, strategies, guidelines, and procedures for deployment, management, and utilization of ICT business applications and resources for efficiency and effectiveness.Adopts and implement effective strategies for the selection and deployment of ICT applications, software, service delivery, business process continuity/disaster recovery, and information security;Undertake systems testing, user acceptance, commissioning, and implementation in accordance with contract provisions, applicable regulations, and standards;Participate in the development and implementation of corruption prevention and mitigation strategies in ICT;Participate in coaching, mentoring, training, and development of the department staffs/interns/attaches to ensure a coherent and motivated team.Maintains and uploads content on the intranet and web portals to support dissemination of knowledge and information.Undertake and review daily back-ups and maintain disaster recovery sites to safeguard data to ensure confidentiality, availability, and integrity of data.Undertake business requirements to support rollout of ICT systems, Enterprise Resource Management Planning System, the Enterprise Data Warehouse & Business intelligence, and other business relevant applications;Guarantee business continuity planning by ensuring efficiency and effectiveness in identification, acquisition, maintenance, inventory, physical security, and disposal of ICT assets and applications.Maintain core banking systems and applications for institutions in receivership and under liquidation for data confidentiality, integrity, and availability to ensure business continuity.Implement new business systems including data migration, systems testing, piloting, and commissioning in liaison with the users.Implement the department's citizen service delivery charter to enhance accountability and transparency in service delivery to stakeholders;Implement and maintain Information Security Management System (ISMS) based on the ISO standards;Prepare and respond to complaints, compliments, and request for information in the department.Undertake timely renewal of all ICT licenses for hardware & software in the Corporation.Participate in the development and implementation of departmental annual work plans; budgets and timely reports.Participate in the implementation of prioritized ICT systems & application analysis, design, review, and maintenance for optimal operation in accordance with standards and policies.Lead the development of systems user requirements, standards, and procedures for analyzing applications, systems to comply with business needs and to enhance automation.Undertake and document business process improvements relating to business systems development and request for change.Responsible for collaborating with the software developments for system design, coding, testing, development, deployment, and maintenance for efficient operations of the Corporation.Responsible for coordinating system user training, acceptance test and sign-offs of the newly-deployed systems and undertaking end user satisfaction surveys.Responsible for undertaking system and server testing to provide performance statistics and reports to help in developing strategies for infrastructure maintenance & upgrade.Undertaking continuous system security by monitoring to ensure all cybersecurity measures anti-virus utilities and firewall systems are up to date.Coordinate contract execution with vendors to ensure performance in accordance with terms and conditions.Responsible for establishing and implementing measurable standards (KPI's) for service delivery, support, and problem-solving to support the systems and applications.Responsible for configuration, Installation, administration, upgrading and optimizing systems, servers, switches, routers and related components to ensure high performance and availability of the various business applications.Responsible for maintaining network cabling for offices, telephony equipment, data center, and disaster recovery sites as well as undertake systems security audits while ensuring regular system backups, test and recoveryResponsible for undertaking regular network security monitoring and any possible intrusions or viral infections, updating security solutions, including firewall, anti-virus, and intrusion detection systems, regular network penetration testing, ensuring all network equipment are updated.Requirements for Appointment:Minimum period of Four (4) years relevant work experience.Bachelor's degree in Computer Science, Information Technology/Systems, Telecommunication Engineering, Electrical engineering or related fields, from a recognized University.Systems Administration and other technical certifications such as; MCSE, SQL, CISA.Programming and ERP systems deployment technical certifications such as; MCSD, MS Dynamics, Oracle.Membership in ISACA or equivalent from recognized institution.Fulfilling the requirements of Chapter Six of the Constitution of Kenya 2010.
