The Position
The Senior Monitoring, Evaluation, Accountability, and Learning (MEAL) Officer position plays a key role in Mercy Corps' program quality assurance, accountability, documentation, and learning team specifically supporting the MM-CBRM program. The position holder will support the program in planning and execution of monitoring and evaluation activities, ensuring quality following accepted standards, and providing essential feedback for learning, accountability, and decision-making. The Senior MEAL officer will be responsible for providing internal capacity building for program staff on monitoring and evaluation activities as well as reviewing and development of necessary tools that feed into the needs of Mercy Corps and donor reporting requirements.
Essential Responsibilities
STRATEGY INPUT AND OVERSIGHT
Support development and implementation monitoring and evaluation tools.
Play key role in the development of intervention designs, sector strategies and M&E frameworks.
Support inputs into program review documents.
Support the refining of the program logic and approaches, to adequately incorporate Monitoring Evaluation and Learning (MEL) considerations.
Lead the design, testing and rolling out of all MEL system components for the MM-CBRM.
RESULT BASED MONITORING & EVALUATION
Validating and verifying core indicators against the different sources of information.
Review, validation, and analysis of incoming results data from grantees,
Visit sites and partners to collect supplementary data, stories and conduct qualitative research both independently and in teams.
Work with the Program Manager and other staff to ensure that activities are implemented on plan and progress towards targets is not compromised through regular planning and review meetings.
In conjunction with the PaQ team, they will plan, coordinate and supervise all assessments and evaluations for the MM-CBRM program. This will entail development of Scopes of Work, development of survey tools, training and management of data collectors, report writing and facilitating results discussion (or recruit and supervise evaluation consultants where necessary).
Coordinate reporting with consortium partners, specifically tracking deadlines, ensuring adherence to monitoring formats and requirements, ensuring reporting quality and accuracy, and periodic report writing, editing, and submission.
Develop Data Quality Assessment Plan
Actively participate in any additional evaluation M&E activities including but not limited to baseline surveys, mid-term, end line surveys, evaluations, household surveys
Ensure adherence to program management minimum standards in carrying out their duties, advising and supporting other staff in the same as required.
LEARNING
Regularly document and share all learnings from program implementation.
Maintain an up-to-date database that reflects progress and program indicators.
Facilitate regular reflection and analysis of program monitoring information that feeds into programming and learning, for adaptive management - Contribute to learning/research agenda
CAPACITY BUILDING
Build the capacity of grantees to develop and maintain an excellent M&E system,
Support timely production of weekly, monthly, quarterly and annual donor reports based on agreed performance indicators,
Build the capacity of all relevant team members to implement program-monitoring tools, accurately enter program data into relevant databases, and enable them to develop excellent reports and other documents
Facilitate regular reflection and analysis of program monitoring information that feeds into programming and learning, for adaptive management - Contribute to learning/research agenda
PROGRAM ADVISORY
Maintain an active advisory role with the program team to help guide them towards robust and relevant data collection.
Actively participate in all implementations, providing advice and feedback for quality results at any point.
Establish and maintain strong working relationships with partners and government departments.
Participate in on-going MEL advisory and support all MM-CBRM program staff and local partners.
Advise and support the process of testing and adopting relevant technologies for improving the efficiency of the program's MEL function. This will include supporting rollout of Mobile Data Collection (Ona), GIS/GPS technologies for Mapping, and managing MCK's internal data management platform Tola Data.
SAFEGUARDING RESPONSIBILITIES
Actively learns about safeguarding and integrates it into their work, including safeguarding risks and mitigations related to their area of work.
Practices the values of Mercy Corps including respecting the dignity and well-being of participants and fellow team members.
Encourages openness and communication in their team, encourages team members to submit reports if they have any concerns using reporting mechanisms e.g. Integrity Hotline and other options
OTHER
Conduct themselves both professionally and personally in such a manner as to bring credit to Mercy Corps and to not jeopardize its humanitarian mission.
Other duties as assigned.
Supervisory Responsibility
Enumerators from time to time.
Accountability
Reports Directly To:Country MEL focal.
Works Directly With:Project Coordinator, Program Officer, PaQ team, Director of Programs
Accountability to Participants and Stakeholders
Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.
Minimum Qualification & Transferable Skills
Must hold at least a Bachelor's degree in social science, Statistics, Business administration or relevant field
At least 4 years of program monitoring and evaluation experience
Should understand concepts and demonstrate skills in monitoring and evaluation, project cycle, results chain and frameworks, participatory monitoring
Should be able to design and implement surveys, have knowledge of commonly used probability and purposive sampling techniques
Must have good writing and analytical skills
Should have knowledge of quantitative and qualitative data collection and reporting techniques. They should understand and be able to apply basic measures of central tendency and spread
In addition to Microsoft Excel, the incumbent should demonstrate fluency in the use of at least one data management software including MS Access, SPSS, and STATA.
Must be fluent in both spoken and written English.