Technical Support Engineer At Workforce Africa

Responsibilities
Organize and deliver product and solution training sessions to customers.
Perform testing and commissioning activities to ensure system functionality aligns with project specifications and equipment performance standards.
Understand customer requirements, capture needs, and design tailored solutions.
Develop product promotion strategies and recommend optimizations to enhance product functionality.
Provide technical support, troubleshoot issues, and diagnose and repair system faults.

Requirements
Education: Bachelor's degree or higher in Electronics, Communication, or IT.
Experience: Minimum 1 year in CCTV, security, or networking industries, Proficiency with switches, routers, or access point products is an advantage.

Skills:
Strong written and spoken English skills.
Excellent public speaking and presentation abilities; training experience is preferred.
Effective communication and the ability to work well under pressure.