Telecommunications Support Technician At Ecovadis

We are searching for a part time Telecommunications Support Technician in Kenya to join our globally growing team. The successful candidate will work closely with Ulula's engineering and customer service teams.
What you'll do:
Work as part of our telecoms department
Manage Voice and Messaging reporting
Monitor our telecommunications infrastructure and diagnose any issues that may arise with deployments (voice and text)
Collaborate with internal teams on connectivity issues affecting client relations
Able to travel in case you need to install/maintain our infrastructure
Support projects across all areas of Ulula's operations, especially projects in Africa
All other assigned tasks, commiserate with your role and responsibility as Telecommunication Support Technician

Qualifications
Experience with any type of telecommunication network
Experience liaising with technical and non-technical teams around the world
Working knowledge of VoIP and systems that use automated responses.
Passion for documentation
Self-motivated with a tolerance for change and complexity for global telecommunications
Desire to learn and become familiar with modern technologies
Passion for equality and safe workplaces