Tour Leader At Intrepid Group

Every day will be different, but every day you will:
Lead groups through breathtaking landscapes, from safaris to remote villages, sharing the unique stories and cultures of East Africa with our travellers.
Provide exceptional customer service, whether it's assisting with travel logistics, ensuring the safety of the group, or managing unexpected situations like lost passports or medical needs.
Execute tours within budget, following the itinerary, and handling your administrative duties with care and precision.
Create unforgettable experiences by facilitating cultural exchanges, from visiting local villages to arranging meals with local families, all while showcasing the beauty and vibrancy of East Africa.
Demonstrate a deep commitment to Intrepid's Responsible Travel philosophy, ensuring sustainability and respect for the environment and local cultures.

To be considered you must have:
A passion for travel and belief in Intrepid Group's responsible travel philosophy.
Outstanding communication skills in English and Swahili (additional foreign languages proficiency is highly valued!).
Proven experience in customer service with the ability to build meaningful connections with diverse groups.
1+ years of experience in the travel industry. Driver guide experience highly desired.
Experience working with groups in outdoor environments, preferably in Africa or other adventure-based destinations.
A diploma in tour guiding and operations (or similar)
Experience in budgeting and handling large sums of money.
The physical fitness and mental resilience to handle long days, challenging conditions, and being away from home for extended periods.
A sense of humour and the ability to inspire others through your love of travel!