Mission Statement for the Role:
Recruit and develop a highly efficient commission only sales agents team to meet the business objectives of the organisation.
Overall Responsibility:
Recruit, engage, activate and generate revenue from commission only sales agents. Leverage business by activating and improving commission only agent productivity.
Financial:
Responsible to hit a target of 672 new installations in the first 12 months from joining, by adhering to the prescribed sales process laid by Poa Internet.
People:
Responsible to recruit a team of 59 commission only sales agents in the first 12 months from joining date.
Key SMART Results for A-Player
Recruit a team of sales agents in first 12 months from date of joining, breakdown as follows:
First 3 months =New Sales Agents Recruitment Target =18
4 to 6 months= New Sales Agents Recruitment Target =15
7 to 9 months= New Sales Agents Recruitment Target =14
10 to 12 months= New Sales Agents Recruitment Target =12
Ensure there are active sales agents at any given month, definition of active sales agent is at least 1 install per agent per month, breakdown as follows:
First 3 months = Active Sales Agents Target =24
4 to 6 months= Active Sales Agents Target =49
7 to 9 months= Active Sales Agents Target =69
10 to 12 months = Active Sales Agents Target =84
Responsible to meet monthly sales targets through active sales agents under your supervision, breakdown as follows:
First 3 months = Active Sales Agents Target =74
4 to 6 months= Active Sales Agents Target =145
7 to 9 months= Active Sales Agents Target =205
10 to 12 months = Active Sales Agents Target =249
Ensure all physical outlets have point of sale material in place at all times and are regularly reviewed for 100% compliance by Marketing or COE Team from Poa Internet – Monthly
Level of Management Experience Required (Mandatory & Nice to Have)
Mid supervisory level management with not less than 3 years of sales experience, 1 yr of which should have been leading sales team of not less than 5 people
Department stage of development where this role sits
Starting : Builder mentality:, able to develop a team from scratch and drive results.
Key Competencies Criticality (H, M, L)
History of recruiting and managing exceptional high performing commission only sales agents while delivering results, including : Retail agents/dealers, foot soldiers and centre of influence people – H
Proven track record of exceeding the sales budgets by leading a commission only model – H
Must have worked full-time in Field, Demonstrating / Observing Sales processes for efficiencies – H
Should be adaptable, open to learning, and able to adjust strategies to meet changing customer needs and market conditions – M
Good knowledge of agency sales model and must demonstrate understanding of how to manage, motivate and drive performance through agents and indirect channels – H
Staying informed about industry trends, competitors, and the latest advancements in home internet space in Kenya – M
Should be able to manage the entire sales process efficiently, from initial contact to post-sale Referral Leads for Sales Agents – M
Mandatory criteria if any, with no exceptions to hire:
Must have led a team of Commission Sales Agents and delivered high sales numbers.
Must have demonstrated training and development opportunities to help agents improve their sales skills. This includes product knowledge training, sales techniques, and objection handling.
Must possess good analytical skills: Should analyse sales data, trends, and performance metrics is important. Must have used this data to make informed decisions and optimise sales strategies.