Our client is the premier inbound destination management company in Africa, with offices located in Kenya, Tanzania, Uganda, Botswana, Namibia, and South Africa. Our dedicated team of travel consultants specializes in offering clients personalized services and exceptional products, including private guided tours, self-drive adventures, FIT arrangements, and group travel experiences. We pride ourselves on building strong human-to-human business partnerships, supported by robust systems and processes, and providing expert insights into unique tour and safari destinations at competitive prices.
About the Opportunity
We are seeking an enthusiastic and passionate Sports Travel Consultant who will be responsible for designing. Quoting and booking various inbound and outbound journeys for the sports and leisure division for B2B and B2C markets especially focused on the Sports and Events environment.
Specific responsibility/day-to-day activities
Receive inquiries, open tour files, evaluate and respond, prepare quotations
Assess client/agent needs in terms of special interests, special needs, and affordability/budget.
Ensure the negotiation and securing of the best possible rates while maintaining proper profitability margins.
To continually look at creative ideas and review products offered to clients, suggesting innovative solutions where necessary.
Continuously develop product knowledge, attend industry events/seminars/conferences, and participate in supplier workshops, educational events, and trade shows.
Confirming bookings, processing all administrative functions such as booking tours, making reservations, receiving confirmations, reconfirmations, maintaining tour files, invoicing Agent
Issue vouchers as applicable to suppliers.
Attend to all supplier queries relating to tour files
Prepare tour file, guest envelope, book vehicle; calculate water allowance, brief tour guide on all pertinent aspects of the tour.
Ensuring all tour-related data is input into the Tourplan System.
Complete all final activities before closing files.
Ensure all booking SOPs are adhered to.
Minimum requirements
A Diploma/Bachelor's Degree in Tour operations, Hospitality, or a related field from a reputable institution of higher learning.
Good experience in tour and travel consulting.
Excellent verbal and written communication skills with Strong analytical and problem-solving abilities.
Enthusiastic about sports with a good knowledge of global sporting events.
Go getter with an adventurous spirit.
Working knowledge of Tourplan
Excellent sports travel destinations knowledge both local and international including Americas, Europe and Asia.
Quick to adapt and learn.