Dudu Masters Limited is seeking applications from suitably qualified professionals to fill the position of Administrative assistant. The successful candidate will be responsible for the management of day- to- day administrative activities for assigned Executive Management personnel. This role maintains a positive relationship with internal and external customers and other stakeholders while also undertaking research, drafting business correspondence and managing inquiries and requests.
Key Responsibilities:
Social Media Management:
Develop and execute a comprehensive content strategy for our social media platforms, including Tik Tok, Twitter, Instagram, Facebook, LinkedIN and Youtube.
Create visually stunning and engaging content, such as product images, reels, videos, tutorials, and lifestyle shots to showcase our brand and products.
Nurture and grow an active and engaged community across social media platforms, by fostering meaningful conversations, responding to comments and direct messages and addressing customer inquiries and concerns promptly.
Monitor and moderate user- generated content, ensuring compliance with brand guidelines and maintaining a positive and inclusive community environment.
Provide exceptional customer care by promptly and professionally responding to customer inquiries, comments and feedback on all social media platforms.
Monitor and analyze the Key Performance Indicators (KPI's) for our social media platforms, including engagement rates, reach, follower growth, and conversion metrics.
Generate regular reports summarizing social media performance, providing actionable insights and recommendations to optimize content strategies.
Office Management:Perform sales functions that is preparation of quotations, cash receipts & invoices, perform Data Entry duties and prepare weekly reports.Coordinating with other team members and departments, liaising with vendors and service providers.
Executive Schedule Management:Assist Directors with coordination and management of projects as required. Coordinate and arrange meetings, conferences and events, including management of multiparty communications.
Communication Gatekeeper:Handling correspondence (emails, phone calls e.t.c), drafting letters and other documents with creation of presentations and marketing materials
Qualifications:
Proficiency in Social media platforms.
Strong organizational skills and attention to detail.
Excellent written and verbal communication skills.
Excellent time management and multitasking abilities.
Excellent customer service skills.
Ability to handle sensitive information with the highest degree of integrity, confidentiality and professional presence.
A high level proficiency with Microsoft Office, specifically, Word, Outlook, Powerpoint and Microsoft Excel.
Be willing to relocate to Uganda and work in a farm set up