BUSINESS DEVELOPMENT TEAM LEAD About Umba Our mission entails providing accessible and cost-effective financial services across Kenya, enabling our customers to take charge of their financial well-being.
We are committed to seizing a unique opportunity to transform the financial landscape in Kenya by harnessing the power of machine learning to develop intelligent, affordable financial products tailored for emerging markets.
Our machine learning models are continuously improving, and we leverage AI and automation to deliver banking solutions at the lowest possible cost to our expanding customer base.
We have acquired a deposit taking Microfinance bank to allow us to offer full digital banking services in Kenya.
Our primary focus is to offer a comprehensive range of digital banking products through Android and iOS Apps, and we take pride in our culture of consistently surpassing customer expectations, which has fueled our rapid expansion.
We are actively seeking outstanding individuals who not only possess exceptional talent but also share our vision, determination, and sense of purpose.
Join us in our endeavor to build the Pan African Digital Bank.
Job Description: Supervising Team Members : Leading and overseeing the daily activities of the team, ensuring that all tasks are completed efficiently and to a high standard.
Training and Development : Providing training, guidance, and support to team members to enhance their skills and performance.
Performance Management : Monitoring and evaluating team performance, providing constructive feedback, and conducting performance reviews.
Process Improvement : Identifying opportunities to improve processes and workflows within the Business Development department to increase efficiency and effectiveness.
Customer Service Excellence : Ensuring that the team delivers exceptional service to our clients, addressing any issues or concerns promptly and professionally.
Reporting and Analysis : Preparing reports on team performance, sales metrics, and other relevant data to inform management decisions.
Qualifications: A Bachelor's degree in Business Administration, Management, or a related field.
Some positions may consider equivalent experience in lieu of a degree.
Proven experience in a leadership or supervisory role, typically 2-5 years, in a similar role Strong leadership and management skills, including the ability to motivate and guide a team.
Excellent communication and interpersonal skills to effectively interact with team members and other stakeholders.
Problem-solving and decision-making abilities.
Organizational and time-management skills to manage multiple tasks and deadlines.
Proficiency in relevant software and tools (e.g., project management software, CRM systems).
Ability to work well under pressure and in a fast-paced environment.
Adaptability and flexibility to manage change.
Strong ethical standards and integrity.
Work Status Valid work authorization for Kenya Umba is proud to be an Equal Opportunity employer.
All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
If you have a disability or special need that requires accommodation, please let us know.
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