Job PurposeThe overall purpose of this job is to manage credit through debt collection activities and negotiation of repayments plans with clients in line with the credit control policy and Hospital objectives.Overall ResponsibilityThe jobholder has no accountability for equipment stock or finances.Decision-makingMakes recommendations within existing guidelines to facilitate final decisions.Key duties and responsibilitiesDevelop and implement admission and discharge transfer procedures aligned with the credit control policy.Negotiate repayment plans with clients, manage debtor accounts, and monitor repayment patterns to initiate remedial actions for optimal debt settlement.Prepare and submit periodic cash flow budgets to the Credit Controller.Supervise daily credit control activities to ensure effective debt collection.Reconcile debtors' balances and accounts, addressing any discrepancies.Respond to client inquiries about accounts and resolve disputes.Recommend policy or trading terms changes for certain customer accounts as necessary.Process patient discharge summaries, ensuring all billing information is captured and approved.Handle disputed bills and negotiate repayments to settle debts efficiently.Evaluate new credit requests and conduct client credit checks.Manage discharges by securing payment commitments when bills cannot be settled in full.Perform other duties as assigned by the supervisor.Knowledge, experience and qualifications requiredBachelor's degree in Commerce, Economics, Finance or other business related fields from a recognized institution.Minimum of 3 years' experience in credit management/credit controlMust be a qualified accountant with relevant professional qualifications such as Certified Public Accountant (CPA-K) or ACCA.CompetenciesTechnical & Behavioural competenciesExcellent understanding of International Financial Reporting Standards (IFRS)Excellent grasp of Financial and Management Accounting; Taxation and relevant legislation.Knowledge of accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.Preparation of Financial Statements.Knowledge of regulatory requirements and regulations related to the health care sector.Sound knowledge of macroeconomic and microeconomic environment.Working knowledge of financial information management systemsDemonstrated ability to engage and influence senior level leaders regarding key business priorities, issues and initiatives.Communication skills including presentation and facilitation skillsAnalytical skillsIntegrityProblem solving skills;Ability to work under pressureAccountabilityJob Ref: EHC/022/2024
