Food & Beverage Manager

Details of the offer

Job Description Job Description KEY ROLES AND RESPONSIBILITIES Finance and Business Management: Achieve Budgeted Targets:  Responsible for achieving budgeted goals in food sales, beverage sales, labour costs, and overall profitability, ensuring financial targets are met.
Function Billing Oversight:  Oversee the accuracy and timeliness of function billings to ensure proper invoicing and revenue recognition.
Payroll Supervision:  Supervise weekly payroll input, ensuring accuracy and compliance with labour regulations.
Marketing and Sales: Competitive Analysis:  Analyze Food & Beverage Prices promptly, comparing them to competitors to ensure competitive pricing strategies are in place.
Conduct competitive analysis semi-annually by gathering data from competitors to stay informed about market trends and adjust strategies accordingly.
Marketing Participation:  Contribute to and actively participate in Food & Beverage marketing activities, collaborating with the marketing team to promote offerings effectively.
Sales Promotions & Mailings:  Develop and execute sales promotions and marketing mailings to attract new customers and retain existing ones.
Sales Department Collaboration:  Liaise regularly with the Sales Department to understand guest needs and preferences, facilitating effective communication and collaboration.
Guest Experience and Relations: Guest Follow-up:  Conduct timely follow-up calls with guests to gather feedback, address concerns, and ensure satisfaction with their dining experience.
Guest Entertainment:  Host potential and existing guests, providing them with exceptional hospitality and entertainment to enhance their overall experience.
Guest Relations:  Establish rapport with groups to ensure guest satisfaction and encourage repeat business, fostering long-term relationships with key clientele.
Operations and Administration: Collaboration with Other Departments:  Coordinate with Front Office, Room Reservations, and Sales Teams to ensure seamless execution of group requirements, involving the Executive Chef in relevant discussions.
Emergency Availability:  Be available to Hotel Staff for emergencies, providing support and guidance as needed to ensure guest satisfaction and safety.
Ad Hoc Duties:  Fulfil other duties as directed by the General Manager or Hotel Manager, demonstrating flexibility and adaptability in responding to changing business needs.
Maintenance Support:  Contribute to overall Hotel Maintenance and cleanliness efforts, ensuring facilities are well-maintained and presentable to guests.
Facility Reporting:  Report equipment and facility deficiencies promptly, coordinating with relevant departments to address maintenance issues and ensure guest safety and comfort.
Training and Development: Menu Planning Assistance:  Assist in menu planning and pricing, collaborating with the culinary team to develop innovative and profitable menu offerings.
Department Manual Maintenance:  Develop and maintain the department manual, documenting standard operating procedures and ensuring consistency in operations.
Team Building:  Foster teamwork and positive relations among colleagues and management, promoting a collaborative and supportive work environment.
Training and Development:  Conduct staff training and development initiatives, ensuring team members are equipped with the necessary skills and knowledge to excel in their roles.
Performance Management:  Administer performance appraisals and Personal Learning and Development Plans, providing constructive feedback and support for employee growth and development.
  Qualifications Qualifications Previous Food & Beverage experience in a senior leadership role required Computer literate in Microsoft Windows applications required University/College degree in a related discipline required Minimum 5 years of experience in a Premium Hotel.
Additional Information Additional Information Possess skills of leadership, developing, strategic thinking, problem solver.  Excellent communication.
Results and service oriented with an eye for details.
Ability to multi-task, work well in stressful & high-pressure situations.
A team player & builder.
A motivator & self-starter.
Well-presented and always professionally groomed.


Nominal Salary: To be agreed

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