KEY TASKS AND RESPONSIBILITIES
Devise and Implement Channel sales and service strategy ensuring alignment with overall company objectives and market demands.
Building and maintaining strong relationship with partners at executive level, ensuring smooth collaboration
Achieve set revenue and profitability targets for Bancassurance and alternative channels.
Actively establish and maintain positive relationships with banks and other partners by providing exceptional service and solutions
Ensure excellent customer experience, working in collaboration with the Business units and internal departments.
Report channel performance to difference governance and business Committees
Develop suitable solutions for the partners including co-creating innovative solutions with our partners
Grow business that is transacted on the digital channels through our partners
Provide technical guidance to partners staff and ensure continuous training.
Ensure effective risk management and compliance with regulatory requirements and company policies.
Maintain a high performance team. Lead, mentor, and manage the team to achieve targets.
Conduct in-depth research and analysis to understand the partner needs, preferences and trends in the industry.
Collaborate across departments and business units to ensure that the partners' needs are being met.
Build relationships between Old Mutual Branches and partner branches across the country
SKILLS ,KNOWLEDGE,QUALIFICATIONS & EXPERIENCE
At least 10 years of experience in insurance distribution, banking, insurance, account management or a related field. 5 years of which should be at senior management level
Proven leadership experience in managing distribution channels and partner relationships. Experience in insurance e-commerce and profit and loss responsibilities are added advantages.
Bachelor's degree in business, finance, marketing or related fields. A post graduate degree is an added advantage
Excellent analytical skills and can analyse data and market trends to identify business opportunities and make informed decisions.
Ability to build and maintain positive relationships with partners, demonstrate empathy and manage conflicts effectively.
Possess a sense of customer service and are a team-oriented individual.
Strong interpersonal, problem-solving and negotiation skills.
Excellent communication skills, both written and verbal.
Strong organisational and planning skills.
Willingness to travel when required.
Expertise in Life Insurance is an added advantage