Job Purpose:
Reporting to the Managing Director, the Head of Human Resources (HR) for is a strategic leadership role responsible for overseeing the entire HR function across the network. This position will lead HR strategy, policies, and practices to ensure the recruitment, development, and retention of a high-performing workforce that supports the organization's goals and values. The Head of HR will work closely with group management, franchisees, and senior leadership to foster a culture of excellence, enhance employee engagement, and drive operational success across the hospital network.
Key Responsibilities:
HR Strategy and Leadership: Develop and implement HR strategies that align with the franchisor's business goals and values, ensuring that the HR function supports the growth and operational objectives of the clinics network.
Talent Acquisition and Workforce Planning: Develop and implement talent acquisition and workforce planning strategies to ensure that clinics are adequately staffed, considering operational needs, turnover rates, and seasonal variations in healthcare demand.
Performance Management and Employee Development: Provide guidance and leadership on performance reviews, talent assessments, and succession planning to ensure that network leadership teams are supported in managing employee performance and development.
Employee Relations and Engagement: Develop and implement strategies to enhance employee engagement and retention, ensuring that staff feel valued, supported, and motivated to deliver high-quality care this while promoting and supporting initiatives related to diversity, equity, and inclusion across the franchise network.
Compensation and Benefits: Create, monitor and assess the effectiveness of compensation strategies and benefits programs, making adjustment proposals as needed to ensure the hospitals remain competitive in attracting and retaining talent.
Compliance and Labor Relations: Ensure compliance with labor laws and regulations, including those specific to the healthcare industry and relevant oversite bodies.
HR Technology and Data Management: Oversee the implementation and optimization of HR technologies and systems to streamline HR processes, enhance data collection, and improve decision-making.
Franchisee Support and HR Best Practices: Serve as a key resource for franchisees, providing guidance on HR policies, employee relations, and best practices in staffing and workforce management.
Qualifications
Qualifications, Professional Memberships, Experience, Competencies & Skills:
Bachelor's degree in Human Resources, Business Administration, or a related field
Master's degree will be an added advantage
IHRM active membership
Minimum of 10 years of HR experience, with at least 5 years in a leadership role, preferably in a healthcare or hospital environment.
Proven experience working in a multi-site, franchise-based business or healthcare network is highly desirable.