Specific responsibilities, HR and Administration
Strictly adhere to HR policies, including SAPCONE's Code of Conduct (CoC), Privacy and Confidentiality Policy, Communication Policy, Protection from Sexual Exploitation and Abuse (PSEA), and Child Safeguarding Policies.
Updating HR databases (e.g. new hires, separations, vacation and sick leaves)
Support field office staff in management of Wingu box platform.
Assisting in payroll preparation by providing relevant data, like absences, bonus and leaves
Provide orientations for new employees by sharing onboarding packages and explaining company policies
Maintain confidentiality of all office records and employee files, ensuring sensitive information is safeguarded.
Organize and maintain an effective filing system for HR and administrative functions to ensure easy access and security.
Safeguard the security and integrity of all HR and administrative office files, ensuring they are stored and handled properly.
Support in providing moral and psycho-social support to staff experiencing external issues affecting performance at work
Perform any other duties as assigned by the Human Resource Officer to support the efficient functioning of the HR and Administration department.
Other;
Receive and sort incoming emails and correspondences, ensuring they are properly filed and promptly directed to the appropriate recipients for action with delivery book.
Assist management in booking secure and appropriate venues that are budget-friendly, and conducive to the activities.
Organize travel arrangements for staff and visitors by ensuring timely bookings through efficient planning and ticketing.
Ensure staff are equipped with necessary tools, equipment, working spaces, and stationery to carry out their tasks effectively.
Assist visitors at the front desk, providing a welcoming and professional experience.
Monitor and manage office stationery, supplies, equipment and tools ensuring timely reordering to avoid shortages.
Oversee the smooth operation of office equipment, coordinating necessary maintenance and repairs for devices, power outlets, cables, etc.
Maintain a clean, organized, and conducive office environment at all times
Ensure timely provision of office refreshments, including tea, soda, juice, food, and water, as needed.
Supervise office cleaners, janitors, and cooks to ensure services are delivered efficiently and in line with the organization's standards.
Ensure all power sockets, switches, and office lights are turned off after working hours, except for security lights.
Relationships
Finance and Administration Manager: Overall leadership
Human Resource and administration Officer (Supervisor): Consultation, coordination, joint planning, support in staff development and business processes
Other relationships: Finance Officer and Project Officers; administrative support
Core Capabilities/ Competencies
A high level of administrative planning, and human resource skills
Good oral, written, communication skills and interpersonal skills
Pursues thoroughness and keen to detail
Treat others with honour and respect
Builds and maintains relationships
Qualifications: Education/Knowledge/Technical Skills and Experience
Diploma in Business Administration, Human Resource Management, or a related field.
Minimum of one to two years' experience in office administration, with proven capability in managing daily administrative tasks.
Strong understanding of support service systems, including planning, reporting, staff training, and basic IT skills.
Excellent written and verbal communication skills.
Proficiency in both English and Kiswahili, with local language skills highly desirable.
Working Environment/ Conditions:
Work environment: 90% Office-based
Travel : 10% Domestic travel is required
On call: All times in case of emergency response