Key Responsibilities:
Strategic HR Management
Formulate, review, and implement Human Resource Management policies and Standard Operating Procedures (SOPs).
Develop and execute HR strategic plans, operational targets, and work plans to meet organizational objectives within set timelines.
Lead Human Resource planning and organizational structuring and restructuring in collaboration with management and department heads, ensuring alignment with organizational goals.
Employee Records & Data Management
Maintain accurate and up-to-date employee records and files, including regular updates to the Employee Handbook and HR databases.
Manage the Human Resource Management Information System (HRMIS), ensuring data accuracy.
Compensation & Benefits Administration
Develop and maintain job descriptions for all roles.
Administer employee benefits in compliance with legal requirements.
Coordinate the Performance Management Process in collaboration with management.
Oversee and maintain employee leave records.
Recruitment & Onboarding
Effectively manage staff recruitment and selection processes in order to enhance the best practices and compliance.
Design and implement an effective new hire orientation program to enhance onboarding.
Payroll Administration
Process and manage payroll, including working hours, deductions, new hires, and terminations, ensuring compliance with regulations.
Administer and advise on a competitive and rational compensation structure that benchmark with industry trends and trends in the labor market.
Address and resolve employee payroll queries and issues.
Manage staff welfare & benefits programs-Medical Cover, WIBA and Pensions.
Ensuring compliance to statutory requirements as per relevant statutes/acts.
Training & Development
Administer performance management systems, evaluate/review the system and advise the management appropriately.
Design and deliver training programs on company policies and procedures.
Identify and address skills gaps through appropriate training recommendations.
Support employee growth by fostering personal branding and career development.
Compliance & Organizational Support
Conduct regular reviews of HR documentation and perform gap analyses to identify and address improvement areas.
Ensure compliance with regional HR policies for Uganda, Tanzania, Ethiopia, and Rwanda.
Collaborate with teams on disciplinary actions, reporting, and employee engagement initiatives.
Oversee the full recruitment lifecycle, including job advertisements, candidate screening, testing, interviews, and background checks.
Requirements:
Bachelor's degree in Human Resources, Business Administration, Organizational Development, or a related field.
Minimum of 7 years of HR experience, with at least 3 years in senior management.
Membership in IHRM is an added advantage.
Familiarity with HR software and HRIS systems.
Commercially aware and able to implement measurable HR strategies.
Proven experience working in the IT industry is an added advantage.
Strong interpersonal and communication skills across organizational levels.
Knowledge of HR policies and labor standards across East African countries.