The role holder is responsible for developing the relationship between Sanku and a select group of larger millers in Kenya. Such millers produce a large quantity of flour, and it is important to Sanku's mission that they fortify adequately using premium quality premix. She/he will introduce millers to Sanku SuperNutra premix, which complies with the Government of Kenya's standards to ensure that every meal eaten by mothers and children contains the required essential nutrients. She/he will also support these millers in demand planning to address any stockouts and ensure the millers' consistent procurement of Sanku premix.
Duties and Responsibilities
Sell premix (provide samples, negotiate pricing, coordinate deliveries)
Own premix demand planning (for Sanku and the millers)
Monitor miller compliance (flour sample collection, analyze IoT data
Install Dosifiers when required (and maintain ongoing)
Onboard millers (training, A/QC)
Identify millers and market trends(mapping/survey)
Establish and maintaining long-term relationship with millers after acquisition
Act as the primary point of contact between Sanku and millers, ensuring the relationship is managed effectively
Identify and address gaps in the quality and consistency of current fortification efforts
Competences Required
The ideal Key Account Manager will be a seasoned commercial professional with several years of experience in sales and account management. She/he should possess both technical and industry-specific knowledge, along with the following core skills:
Market Expertise: In-depth knowledge of the flour fortification market, enabling the key account manager to provide accurate information to key customers
Strategic Thinking: Ability to develop innovative sales strategies that align with Sanku's mission
Results Oriented: Focused on achieving targets and regularly presenting key figures and results
Technical knowledge: Comprehensive understanding of flour fortification and milling processes, specifications of premix, KEBs standards, and Sanku's value proposition to millers
Finance: Basic excel and accounting skills, and attention to details with numbers
Excellent English Language Skills: Strong command of the English Language, given Sanku's international relations
The Key Account Manager must also have the following soft skills:
Organizational talent
Entrepreneurial thinking and action
Excellent negotiation skills
Good communication skills (by e-mail, telephone, in person)
Data analystics
Strong customer service orientation
Willingness to travel frequently
Driving and managing service of the vehicle
Educational Qualifications and Work Experience
Bachelor's degree in Business Administration or related field.
At least 5 years of progressive sales/account management experience in a B2B organization
Previous experience of working with key flour milling and fortification industry accounts and developing tailored sales plans
Demonstrable experience of achieving strong sales and market share growth in a key account setting
Previous experience in a regional/international company a distinct advantage