Job purpose:
The Property Officer is responsible for managing and overseeing the day-to-day operations of commercial properties, ensuring that they are maintained, compliant with regulations, and generating optimal returns. This role includes managing tenant relations, coordinating property maintenance, leasing activities, and assisting with property management tasks for a portfolio of commercial real estate properties.
Key Responsibilities:
Property Management:
Oversee the daily operations and maintenance of commercial properties, including offices, retail spaces, or industrial units.
Ensure properties are in good condition and meet health and safety standards.
Coordinate and manage routine maintenance, repairs, and renovations.
Monitor and ensure compliance with local laws and regulations regarding commercial properties.
Tenant Relations:
Serve as the primary point of contact for tenants, addressing concerns and resolving issues promptly.
Facilitate lease renewals, new tenant onboarding, and communication between tenants and property management.
Ensure tenant satisfaction to maintain high occupancy rates and long-term leases.
Leasing and Occupancy:
Assist in leasing activities, including conducting property showings, negotiating lease terms, and preparing leasing documentation.
Coordinate with the leasing team or brokers to advertise available spaces, conduct tours, and ensure properties are marketed effectively.
Manage lease agreements, ensuring compliance with contractual terms and conditions.
Property Inspections and Reports:
Conduct regular property inspections to assess the condition of the buildings, identify potential issues, and ensure they are properly maintained.
Prepare reports on property performance, maintenance issues, and tenant feedback for senior management.
Vendor and Contractor Management:
Coordinate with external vendors and contractors for services such as cleaning, security, landscaping, and repairs.
Obtain and evaluate quotes, manage contracts, and monitor vendor performance to ensure services are delivered efficiently and cost-effectively.
Administrative Support:
Maintain accurate and up-to-date records for all leases, tenants, payments, and maintenance activities.
Prepare and process necessary documentation for leases, renewals, and tenant requests.
Key Skills and Qualifications:
Diploma in Real Estate, Business Administration, Property Management, or a related field.
At least 2-3 years of experience in property management, particularly in commercial real estate.
Strong understanding of property management principles, tenant laws, and commercial leasing processes.
Excellent communication and interpersonal skills.
Attention to detail and strong organizational skills.