At Fin Africa, we are committed to driving financial inclusion and empowering individuals across the continent.
We believe that everyone deserves access to affordable financial services, and our mission is to make this a reality.
We are a passionate and diverse team of professionals dedicated to making a positive impact in the lives of people throughout Africa.
Our core values of integrity, innovation, people, and teamwork drive everything we do.
We value collaboration, creativity, and a customer-centric approach in our pursuit of meaningful change.
Position Overview: The Sales Team Leader is an independent intermediary responsible for overseeing a team of sales agents at assigned satellite branches.
This role focuses on ensuring that sales agents meet their set targets by introducing prospective clients and assisting them in subscribing to Fin Kenya's products in compliance with the company's operational policies and procedures.
The Sales Team Leader is not an employee of Fin Kenya but serves in a contractual capacity.
Key Responsibilities: Team Management and Planning: Develop and maintain a daily, weekly, and monthly planner for each sales agent, setting clear targets and monitoring their progress.
Keep a daily record of all loan applications and sales completed by agents, ensuring team members are aware of their progress toward targets.
Recruit, train, and onboard new sales agents to meet the recruitment targets set by the Sales Manager.
Sales Target Achievement: Ensure the sales team meets daily, weekly, and monthly sales targets for the satellite office as set by the Sales Manager.
Organize daily telephonic or virtual meetings with the Branch Manager or Sales Manager to update on agent activities and expected sales outcomes.
Sales Operations: Ensure agents stay active and submit loan applications regularly.
Assist agents in meeting their sales targets by providing guidance, support, and necessary resources.
Compliance and Conduct: Adhere to Fin Kenya's operational policies and procedures, ensuring that no commitments are made on behalf of Fin Kenya without proper authorization.
Maintain confidentiality regarding company operations and customer information, and comply with Fin Kenya's data protection policies.
Ensure that agents follow company protocols, including not carrying competitor-branded materials on Fin Kenya premises.
Reporting and Coordination: Report directly to the Branch Manager or Sales Manager, providing regular updates on team performance and sales targets.
Act as the primary point of contact for issues related to sales team performance and sales operations at the satellite branch.
Key Requirements: Experience and Qualifications: Proven experience in a leadership or supervisory role within a sales environment.
Strong understanding of sales processes and ability to guide and motivate a team of sales agents.
Experience in recruitment, onboarding, and managing sales agents is preferred.
Skills: Excellent communication and organizational skills.
Ability to work independently and manage multiple agents.
Strong problem-solving skills and a proactive approach to achieving sales targets.
Ability to track and report on sales performance.
Benefits of joining us: Impact: Join us in making a real difference in the lives of millions of people across Africa.
Your work here will have a lasting and meaningful impact on communities and individuals.
Innovation: Be part of a forward-thinking team that embraces innovation and is constantly exploring new ways to drive financial inclusion.
Growth: We are growing rapidly, and there are plenty of opportunities for career development and advancement within our organization.
Diversity: We celebrate diversity and foster an inclusive work environment where every voice is valued.
Commitment: We are committed to your success and well-being, offering competitive compensation, benefits, and a supportive work culture.
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