About Wabeh We are an innovative, early-stage consumer lending fintech within the Angaza group of businesses that is focused on transforming access to credit for life-changing products across emerging markets.
Our technology uses an IoT network of connected devices, mobile payments, and machine learning to provide affordable financing to low-income consumers that accelerates the adoption of smartphones and other productive use devices.
We are driven by the belief that technology and data can be powerful tools for economic empowerment.
Come join us!
Role Summary As a Senior Business Analyst, you will play a pivotal role in providing data-driven insights to optimize our sales, marketing, and collections strategies.
You will be responsible for analyzing key business trends, generating actionable insights, and reporting on the effectiveness of various initiatives.
You will work closely with cross-functional teams to ensure our strategies are data-driven and continuously improved to maximize performance.
The role reports to the Senior Director of Strategic Finance and is based in Kenya, preferably the Nairobi area.
Responsibilities Sales Analysis: Analyze the performance and productivity of our merchant partner network, including individual merchants and their sales agents.
Identify trends, opportunities, and areas for improvement.
Provide recommendations to optimize merchant performance.
Marketing Campaign Analysis : Measure the effectiveness of marketing campaigns across different channels (physical, digital, SMS, etc.)
and provide insights on ROI, customer acquisition costs, and engagement metrics.
Collections Campaign Analysis : Track and analyze the success of collections campaigns, identifying trends in repayment behavior, recovery rates, and opportunities to improve collections strategies.
Support the design and execution of collections experiments to optimize performance.
Reporting & Dashboards : Develop regular reports and dashboards to communicate key metrics, trends, and insights to leadership and relevant stakeholders.
Cross-Functional Collaboration : Work closely with the sales, marketing, credit, and operations teams to ensure proper data collection, analysis, and insight generation; and to support monthly, quarterly, and annual planning processes.
Process Optimization : Recommend and help implement process improvements based on data-driven insights to improve operational efficiency and business performance.
Required Skills, Attributes & Experience Experience : 5+ years of direct experience in generating business analysis and data-driven recommendations, preferably within the fintech, banking, consumer lending, telco/ mobile money, or management consulting sectors.
Examples of relevant analysis include campaign analysis, pricing analysis, and customer value management.
Skills & Expertise : Strong analytical skills with the ability to interpret complex data and generate actionable insights Advanced Excel & PowerPoint skills Experience with sales, marketing, and portfolio management analysis and metrics Strong understanding of financial products and consumer lending dynamics in Africa Proficiency in BI tools (e.g., Tableau) and data extraction tools (e.g., SQL) a plus Education : Bachelor's degree in Business, Economics, Finance, Statistics, or a related field.
Advanced certifications or training in data analysis or business intelligence tools is a plus.
Communication Skills : Excellent verbal and written communication skills.
Ability to present data and insights in a clear, concise, and compelling manner.
Fluency in English and Kiswahili is required.
Problem-Solving : Proactive and collaborative approach to problem-solving and ability to work independently with minimal supervision.
Analytical mindset and strong quantitative skills.
To Apply Please submit any materials supporting your candidacy using the form below, and complete any required application questions. Other Details Wabeh is a for-profit company with headquarters in Nairobi.
Kenyan employees receive salary and competitive benefits that include: - Company-sponsored private medical plan - Pension plan with company contribution - Flexible scheduling and time off policies - Knowledge that you're making a positive impact on the world every day you come to work!
Our Commitment to DEI At Angaza, we evaluate all candidates on the basis of their ability to meet stated job requirements.
We do not discriminate against candidates on the basis of sex, gender, marital status, religion, nationality, or other personal characteristics.
In keeping with our commitment to supporting a safe and inclusive workplace, we strongly encourage candidates from traditionally underrepresented backgrounds to apply.
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