Key Responsibilities
Strategic Recruitment Planning: Design and execute student recruitment strategies across the African continent, leveraging data and systems thinking to drive operational efficiency. Collaborate with both local teams in Kenya and international counterparts to ensure alignment on recruitment goals and activities.
Recruitment and Conversion: Lead recruitment activities, including training, student conversion, information sessions, and responding to inquiries from agents and students. Present compelling arguments and solutions to influence decision-makers using clear and persuasive communication.
Event Representation and Public Speaking: Represent the division/college (and, as relevant, the University Partner) at key recruitment events across Africa. Utilize strong public speaking skills to engage audiences and effectively promote the university's offerings.
Market Insights and Reporting: Analyze market data and trends to deliver insightful, actionable reports and accurate recruitment forecasts to stakeholders. Apply engineering problem-solving methods to improve data analysis and ensure consistent and timely reporting.
Relationship Building: Cultivate and maintain strong, professional relationships with students, agents, university partners, and other key stakeholders across the African region. Leverage strong communication and negotiation skills to foster long-term partnerships.
CRM Management: Ensure detailed, accurate, and timely reporting of all activities in CRM systems, applying a methodical, process-driven approach to ensure high-quality data management.
Problem Resolution and Feedback: Address and resolve issues raised by agents and students, applying a solution-oriented approach. Provide timely feedback to management regarding market dynamics, ensuring continuous improvements in recruitment processes.
Communication and Documentation: Use excellent writing and communication skills to prepare reports, create marketing content, and deliver clear, structured presentations.
Essential Skills, Knowledge, and Experience
Bachelor's Degree
Proven track record in sales or business development, with a focus on meeting and exceeding recruitment targets across Africa.
Strong writing, public speaking, and presentation abilities in business-level English both written and spoken.
Strong ability to interpret data, make strategic decisions, and provide insights to enhance recruitment performance.
Ability to develop and nurture strong relationships with agents, university partners, and other stakeholders.
Demonstrated ability to adapt to new markets and changing environments while identifying opportunities for innovative recruitment initiatives.
Willingness to work weekends and evenings as required to support recruitment activities both locally and internationally.